Call Center
Increase your productivity,
schedule more jobs,
and increase your profits.
What are you waiting for?
Contact Us Today!
Front Line™ 24/7/365 Call Center Service has you covered!
Take the hassle out of hiring and training full and part-time employees with the help of Front Line 24/7™. Mainstreet's experienced staff of 50+ CSRs is eager to answer your overflow or after-hour calls. All of our plans are tailored to what your business needs.
Calls Answered 24/7
We have live operations to answer your calls 24/7/365. You no longer have to worry about covering sick days, holidays, or vacations.
Consistent Interactions
We design your account to be an extension of your business. Each account is set up with a personalized script to represent your company on each and every call.
Reduced Cost
We act as your remote receptionist and you only pay for the time spent on the phone.
Increased Sales
Never miss another sales opportunity. We can give quotes, schedule a preferred time for jobs, and dispatch them straight into your Mainstreet™ Point of Sale.
Call Reporting
We track your calls to give you an accurate reporting of call volume, call type, and how long each call lasted.
Unlimited Support
We are here to help whenever you have questions about your Front Line 24/7™ Call Center Management program.
Why Choose Mainstreet™
For Your Call Center Service?
Mainstreet™ is a trusted leader in the glass industry. We are committed to bring best-in-class solutions to help your business operations. Our partnership with glass companies helps us understand what is needed for success, which is why we introduced Front Line 24/7™ as an extension of your office. Mainstreet's professional CSRs are available to represent your business 24/7/365, so you never miss an important business opportunity. Let us help you!
